Titile

Questions

Replies

1

What is the order of the emergency room visits?

The order of emergency treatment is determined by the degree of urgency of the patient's condition (injury level), not by the order of registration. Sorry for the inconvenience caused.

2

What should I do if I need to be hospitalized for an emergency?

1. If you need to be hospitalized, please bring your family member's health insurance card to the emergency desk to settle the bill and apply for hospitalization.

2. After the procedure is completed, please wait for the emergency room staff to escort you to the ward.

3

What should I do if I don't have my health insurance card with me when I go to the doctor in a hurry?

If you do not bring your health insurance card, you must first settle the bill at your own expense and bring your health insurance card, ID card and original receipt to the emergency counter within 10 days (excluding holidays) for a refund.

4

How do I open a medical certificate and a certificate of diagnosis?

1. Please apply directly to the doctor at the time of the emergency visit and receive it on the same day.

2. If you do not have a certificate from the emergency physician on the same day, you will need to ask the physician for a certificate at another outpatient clinic.

5

How do I apply for a diagnosis of death in English or Chinese?

1. If the death certificate can be issued by the physician on the same day, present the patient's ID card and the ID card of the immediate family members to the emergency fee counter at the time of checkout.

2. If you need to apply for an English death certificate on a day other than the same day, you need to make a separate outpatient appointment and have it issued by a physician.

3. If you have already applied for a copy of the Chinese (English) death certificate, please visit the certificate counter at the Inpatient Center on the 1st floor from Monday to Friday from 08:30 to 16:30.